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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Ella

November 5, 2026

5 out of 5 rating by Ella
"I’ve been with State Farm for twelve years and have been very happy with their service.
Jessica, in particular, has been incredibly helpful and has always provided excellent support. Whenever I’ve had a question or an issue, she has responded promptly and done her best to resolve it. I wholeheartedly recommend State Farm, especially Jessica!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Steven Wang’s team. "
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raymond alatorre

November 4, 2026

5 out of 5 rating by raymond alatorre
"Jessica has been wonderful to work with—friendly, kind, and professional. She’s always patient with my questions and makes everything easy to understand. Great service every time—really appreciate her help and highly recommend this office."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jan Keao

November 3, 2026

5 out of 5 rating by Jan Keao
"Excellent customer service.

Very helpfu!!!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Steven Wang’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Steven Wang’s Insurance Team "
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Khanh Nguyen

October 26, 2026

5 out of 5 rating by Khanh Nguyen
"Jessica provided excellent customer service while helping me with buying insurance. She made it an easy process and I did buy a policy. Thanks!"
We responded:
"KHANH, thank you for the amazing review! Our Lake Forest insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Steven Wang, your State Farm Agent "
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Gaby Abdel-Salam

October 26, 2026

5 out of 5 rating by Gaby Abdel-Salam
"Jessica has been especially helpful on promptly answering questions about my account and for helping me find ways to save on my policy."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Steven Wang’s team. "
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Tammy Tran

October 24, 2026

5 out of 5 rating by Tammy Tran
"I had a million questions and Jessica never made me feel like I was asking too much. Super patient and genuinely helpful!"
We responded:
"Thanks so much for the fantastic rating, Tammy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Isabella McWilliams

October 23, 2026

5 out of 5 rating by Isabella McWilliams
"Spoke with Jessica to set up an online account, she was very friendly and helped with any additional questions I had."
We responded:
"Isabella, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Forest insurance team! - Your State Farm Agent, Steven Wang "
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Kacie A

October 16, 2026

5 out of 5 rating by Kacie A
"Thank you Jessica for the helpful service!"
We responded:
"Kacie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steven Wang and Team "
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Corinne

October 16, 2026

5 out of 5 rating by Corinne
"Thank you Jessica for your help in getting auto insurance for my daughter. We really appreciate your great service."
We responded:
"Corinne, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lake Forest insurance team is always here and happy to help. "
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Yeh Tzu-Yin

October 16, 2026

5 out of 5 rating by Yeh Tzu-Yin
"My agent Jacky Yeh always responded to my questions and needs efficiently and thoughtfully. He is very reliable!"
We responded:
"Hi Yeh, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Steven Wang’s team.  Please reach out to us if any questions come up!  - Steven Wang’s Insurance Team "
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Scott Cunningham

October 15, 2026

5 out of 5 rating by Scott Cunningham
"Jessica was a great help"
We responded:
"Thanks so much for the amazing review, Scott! We really appreciate your support here in Lake Forest. Just reach out anytime if you need us - we’re here for you. "
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June Williams

October 13, 2026

5 out of 5 rating by June Williams
"Jessica helped me transfer my insurance from Indiana with ease. She was very helpful and exceeded my expectations with great seevice."
We responded:
"June, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lake Forest. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Steven Wang and Team "
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Charles Martin

October 13, 2026

5 out of 5 rating by Charles Martin
"Jessica was a pleasure to work with. She was polite & professional."
We responded:
"Charles, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Carol Lee

October 6, 2026

5 out of 5 rating by Carol Lee
"Steven is very professional and knowledgeable. I recommend connecting with him for your insurance needs!"
We responded:
"Hi Carol, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Steven Wang, Your State Farm Agent "
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sportsfamily Guo (国氏体育生活)

October 4, 2026

5 out of 5 rating by sportsfamily Guo (国氏体育生活)
"I recently worked with Jessica Fu to bundle my home and auto insurance, and the whole experience was fantastic.
She patiently broke down all the policy terms for me, compared multiple options, and found a much better rate while improving my coverage.
Jessica was responsive whenever I had questions, didn’t rush me through the process, and made bundling my house and car insurance really straightforward.
Her attention to detail saved me time and money. I’m really satisfied with her service and would definitely recommend Jessica to anyone shopping for home and auto insurance."
We responded:
"Thanks so much for the fantastic rating, sportsfamily! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Theodore “Ted” Vu

September 30, 2026

5 out of 5 rating by Theodore “Ted” Vu
"Jessica Fu is responsive and easy to work with. She handled our request quickly and followed through. Highly recommend."
We responded:
"Thank you so much for the 5 stars, Theodore! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Xiaolin Dai

September 29, 2026

5 out of 5 rating by Xiaolin Dai
"Good service"
We responded:
"Xiaolin, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Steven Wang and Team "
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Frank Tung

September 25, 2026

5 out of 5 rating by Frank Tung
"I had a fantastic experience working Jacky Yeh for my vehicle insurance. Their advisory services are top-notch—they thoroughly explained my options and guided me toward the best policy for my needs. Not only did I get great, professional advice, but they also helped me save a significant amount on my premiums without sacrificing coverage. Highly recommend
Jacky 說一口流利中文,提供保險選項和分析考量重點。沒想到的地方也涵蓋了。讓複雜的決定變簡單。很好的服務。推薦。"
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Liesel Hazen

September 23, 2026

5 out of 5 rating by Liesel Hazen
"I really liked talking with Jessica. She was very patient and explained things to me in a way that I understood!!"
We responded:
"Liesel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lake Forest insurance team is always here and happy to help. "
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Paxton

September 22, 2026

5 out of 5 rating by Paxton
"Steven has been fantastic to work with and I really appreciate getting to call or email him at any time. Cannot recommend enough to anyone frustrated with their current provider."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Maika Cao

September 19, 2026

5 out of 5 rating by Maika Cao
"Quick quote, clear explanation, easy process. Jessica completely changed how I feel about dealing with auto insurance"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Steven Wang’s team. "
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Christine Bondiek

September 18, 2026

5 out of 5 rating by Christine Bondiek
"This State Farm agency has been very helpful throughout our out of state move and policy changes. Jackie and Jessica have been very helpful and responded to us right away. We really appreciate their excellent service."
We responded:
"Thank you so much for the 5 stars, Christine! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Derek Nguyen

September 16, 2026

5 out of 5 rating by Derek Nguyen
"Auto was all I had in mind, but Jessica helped me see the value of adding life. She made the bundle make sense without pushing anything."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Merry Santoso

September 12, 2026

5 out of 5 rating by Merry Santoso
"Jacky is wonderful to work with! He is always responsive, professional, and goes above and beyond to help with any questions and anything I need. I truly appreciate how helpful and reliable he is. Highly recommend Jacky for all your insurance needs!"
We responded:
"Merry, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Tommy Hald

September 11, 2026

5 out of 5 rating by Tommy Hald
"It’s rare to find an insurance agent who actually remembers you and makes you feel like more than just another policy number. Jessica is always kind, quick to help, and incredibly patient with my questions. I’m really happy I found her!"
We responded:
"Tommy, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lake Forest insurance team! - Your State Farm Agent, Steven Wang "