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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darlene Fenstermaker

October 8, 2024

5  out of  5
rating by Darlene Fenstermaker
"I don’t often have to contact my State Farm Agent’s office but when I do, I really appreciate Jessica’s help and thoughtfulness."
We responded:
"Thank you for the positive review! We'll pass along your kind words. Let us know if there's anything else we can assist you with."
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Joanna Hsieh

September 18, 2024

5  out of  5
rating by Joanna Hsieh
"To me, there's nothing more important than an insurance agent that not only understands your concerns but can also help with figuring out what type of insurance is needed. I would highly recommend meeting with Jacky Yeh for your insurance needs! State Farm provides great rates and exceptional service. Monthly payments are always a concern and Jacky was able to tailor a plan for me that was within my budget without sacrificing protection for my car and motorcycle. In addition to this, he helped me with my life insurance as well. The entire process was easy and I will be sticking with this company."
We responded:
"Thank you for recommending Jacky. We're glad the entire process was easy for you, and we appreciate your continued support of State Farm."
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Sandy Shao

September 12, 2024

5  out of  5
rating by Sandy Shao
"Jacky Yeh has been wonderful in helping with my requests for documents and replies on time I highly recommend and appreciate his help."
We responded:
"Thank you for your wonderful review of Jacky. We highly appreciate your recommendation!"
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Dilara Erkin

September 10, 2024

5  out of  5
rating by Dilara Erkin
"Great service ! I want to shoutout to Jessica Fu Who is helping me with my car. Make my life so much easier. Thank you again Jessica Fu"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you received great service and that Jessica."
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Juanita Johnson

September 8, 2024

5  out of  5
rating by Juanita Johnson
"Jessica has been a pleasure to work with. She is proactive in working with her customers and very responsive in her communications."
We responded:
"Thank you for sharing your feedback! We greatly value these qualities in our team members and appreciate your recognition of Jessica's efforts."
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Nicole Wells

September 6, 2024

5  out of  5
rating by Nicole Wells
"I’ve done business with a lot of insurance companies, but I have to say this one right here is the best! Jessica Fu is a breath of fresh air after some horrible experiences that I’ve had with insurance companies. She’s very professional and answered all of my questions and even answered questions that I didn’t even ask yet. I appreciate her work ethic and diligence and providing great customer service. Very grateful keep up the good work!"
We responded:
"Thank you for your positive review! We're glad to hear that Jessica provided you with exceptional service."
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Pat Ng

August 22, 2024

5  out of  5
rating by Pat Ng
"I highly recommend Jessica for anyone looking for reliable and personalized insurance assistance! She was incredibly knowledgeable, patient."
We responded:
"Thank you for your positive review of Jessica! We appreciate your recommendation!"
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Peter Benschop

August 15, 2024

5  out of  5
rating by Peter Benschop
"When I received the renewal for our Homeowners policy, I called the office to find out what I could possibly change in our policy to reduce the premium. Jessica who was super helpful, took all the time I needed to walk me through all the options with detailed explanations. She followed up with an email summary and we arrived at a satisfactory solution. Thank you, Jessica!"
We responded:
"Thank you for sharing your positive experience with our office! We appreciate your feedback and are glad that Jessica was able to assist you."
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Jesse Wells Service & Consulting

August 11, 2024

5  out of  5
rating by Jesse Wells Service & Consulting
"Jessica is amazing! She called me at an appropriate time as per my request, worked with me to ensure all of my needs are covered, and drove the topic all the way to the finish. Met with her in person and finalized all of my paperwork quickly, underwriting was much quicker than expected, and she followed up with a phone call to advise of the completion. I respect her service very much and look forward to a long standing relationship."
We responded:
"Thank you for your amazing review of Jessica! We're thrilled to hear about the exceptional service she provided. Thank you for choosing our services, and we look forward to serving you for years to come."
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Yajun Zhu

August 8, 2024

5  out of  5
rating by Yajun Zhu
"Wonderful services and super patient and informative staff member here!Jessica has been a great help! She is extremely knowledgeable and offers great and professional help! High recommended!"
We responded:
"Thank you for your wonderful review! We greatly appreciate your kind words about our services and Jessica. Your recommendation means a lot to us."
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RICK HUANG

August 6, 2024

5  out of  5
rating by RICK HUANG
"Jessica's the real deal! She's got the know-how, she's super responsive, and she's always got your back. You can count on her for all your insurance needs - 5 stars, no question!"
We responded:
"Thank you for the awesome 5-star review! We're thrilled to hear that she has been able to provide you with exceptional service for all your insurance needs"
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May Suen

August 5, 2024

5  out of  5
rating by May Suen
"Jessica is an amazing insurance agent! She helped me save 5% on my insurance premium just by applying for a certain credit card. Her expertise and kindness made the process seamless. I'm so grateful for her help and would highly recommend her to anyone looking for a caring and knowledgeable insurance agent."
We responded:
"Thank you for the amazing review! We're thrilled to hear that she was able to help you save on your insurance premium."
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Susan F

August 2, 2024

5  out of  5
rating by Susan F
"We are very pleased with Jessica's service. She was fun to work with and a great communicator. We'd definitely refer friends and family to this business."
We responded:
"Thank you for your fantastic review! We appreciate your willingness to refer friends and family to our business."
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Duncan Fisher

July 31, 2024

5  out of  5
rating by Duncan Fisher
"Jessica Fu was very helpful, very courteous and did a good job."
We responded:
"Thank you for the review! We're glad to hear that Jessica Fu was helpful"
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Science Heads

July 30, 2024

5  out of  5
rating by Science Heads
"Jessica Fu has been wonderful supporting our requests for documentation and answering questions. I highly recommend her and the Steven Wang State Farm Agency."
We responded:
"Thank you for the review! We appreciate your recommendation of Jessica Fu and our State Farm Agency."
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Sergua

July 17, 2024

5  out of  5
rating by Sergua
"Jessica Y Fu at State Farm Insurance in Lake Forest , CA was extremely professional, knowledgeable and personable in providing necessary services to process and close out the payment process after my windshield was broken!"
We responded:
"Thank you for your kind words about Jessica. We're glad to hear that she provided you with excellent service and made the payment process for your broken windshield seamless."
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Jenny Thomas

July 16, 2024

5  out of  5
rating by Jenny Thomas
"Jessica was amazing at helping me and answering all if my questions. She went above and beyond!"
We responded:
"Thank you for your review! We're glad Jessica provided amazing assistance. We appreciate your feedback and will pass it along."
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Jason Lee

July 16, 2024

5  out of  5
rating by Jason Lee
"謝謝Jessica 專業親切貼心的服務,使我們在保險上的問題都能解決,若你正在尋找好的保險經纪,我強力推薦Jessica 。"
We responded:
"非常感謝您的評論!我們很高興聽到您對Jessica的專業、親切和貼心的服務感到滿意。我們很榮幸能夠幫助您解決保險上的問題。如果有任何其他需要,我們將繼續提供協助。謝謝您對Jessica的強力推薦!"
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TD Y

June 28, 2024

5  out of  5
rating by TD Y
"My experience with Steven’s office has been nothing but amazing. Ive been through a motorcycle collision and an auto collision as well as adjusted my coverage multiple times in the past 3 years. Jessica is are very supportive and goes above and beyond just providing coverage. She will explain impacts and benefits of all the products statefarm offers. BRING BACK PROPERTY INSURANCE TO CALIFORNIA!"
We responded:
"Thank you for your kind words! We appreciate your continued trust in us for handling your motorcycle and auto collision cases, as well as adjusting your coverage. It's our pleasure to assist you and we're here for any future needs you may have."
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M F

June 12, 2024

5  out of  5
rating by M F
"Jessica Fu at State Farm is "on your side." Whenever we've had a insurance need, Jessica has been knowledgeable and incredibly fast at getting our issues resolved. She's the kind of professional that one hopes to encounter with companies but rarely do these days. She's amazing!"
We responded:
"Thank you for your positive review! We appreciate your kind words and are delighted to hear about your exceptional experience."
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vivien yu

June 7, 2024

5  out of  5
rating by vivien yu
"I have recently had multiple interactions with Jessica Fu from State Farm Insurance, either over the phone or by visiting the office to inquire about various insurance-related questions. Each time, Jessica provided me with exceptionally professional and patient responses. She consistently offered valuable advice that was genuinely in my best interest. I am very grateful for her outstanding service. Thank you, Jessica, for your dedication and support! Vivien Yu"
We responded:
"Thank you for your review of Jessica! We're grateful for your kind words and are thrilled to hear about the exceptional service she provided. Thank you for choosing State Farm Insurance!"
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Yiwen Wu

June 6, 2024

5  out of  5
rating by Yiwen Wu
"Jessica is really nice and patient, always reply on time and very professional. Highly recommend her!!"
We responded:
"Thank you for the kind words! We appreciate your feedback and are thrilled to hear that Jessica is highly recommended for her professionalism. We look forward to assisting you in the future!"
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Aaron Kan

April 24, 2024

5  out of  5
rating by Aaron Kan
"Jessica Fu was very helpful. Great service."
We responded:
"Thanks for the positive review! We appreciate your kind words about Jessica Fu's helpfulness and great service. We'll make sure to pass them along. Let us know if there's anything else we can assist you with!"
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Angela Canche

April 18, 2024

5  out of  5
rating by Angela Canche
"I have been working with Jessica Fu because recently I bought a new Tesla. When I contacted her, I was determined that I would switch all of the vehicles to Tesla insurance due to a cheaper premium overall. However Jessica has patiently presented me several options and compared pros and cons. Towards the end, the total premium, including the home insurance policies, is compatible; the services from her made me decide to stay with State Farm. She is professional, knowledgable, personable, and ultimately made me trust in State Farm."
We responded:
"Thank you for taking the time to share your experience working with Jessica Fu. We appreciate your feedback and are delighted to hear about your positive interaction with her."
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Tara-Lyn Paulos

March 23, 2024

5  out of  5
rating by Tara-Lyn Paulos
"Jessica is truly fantastic! She is always professional, knowledgable and caring! I am grateful for the outstanding customer service that she provides. It is always a pleasure to speak with her! Like a good neighbor, Jessica is there."
We responded:
"Thanks for the fantastic review! We'll pass along your kind words to Jessica. It's our pleasure to provide outstanding customer service. Let us know if there's anything else we can assist you with!"