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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ollie Martin

August 21, 2025

5  out of  5
rating by Ollie Martin
"Great customer service! Jacky took care of my needs quickly and was very thorough."
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Mason Ye

August 20, 2025

5  out of  5
rating by Mason Ye
"So I’ve worked with a handful of reps at the Steven Wang State Farm office in Irvine over many years. Some have been fine, with one individual in particular being honestly quite disappointing and disrespectful. BUT, once I got connected with Jacky Yeh, it's been a complete game changer. I deal with both personal and business insurance and the service from Jacky is top notch across the board. He’s the ONLY reason I haven’t moved my personal insurance to my other brokers or to Geico or another big shop. The way he handles things makes an actual difference. Jacky takes the time to really listen to my requests, my limitations, and the important factors I have to think about when choosing a policy and deciding on coverage amounts. His response times are unbelievably fast too, which still suprises me sometimes because that level of efficiency mixed with accuracy is superhuman. I work in professional services myself so I know what high level client care should look like. Jacky is exactly the type of service provider I try to be for my own clients. He’s consistent, considerate, and on point every time. Steven, if you're reading this, please be advised - with regards to Jacky, I couldn’t ask for better."
We responded:
"Thank you so much for sharing your detailed experience and kind words about Jacky Yeh! We truly appreciate your loyalty and are thrilled to hear that Jacky's exceptional service has made such a positive impact on your personal and business insurance needs. At the Steven Wang State Farm office, we strive to provide consistent, considerate, and responsive service, and it’s wonderful to know Jacky exemplifies these qualities. Your feedback means a lot to us and will be shared with both Jacky and the team. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your trust and support!"
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Christopher Shen

August 13, 2025

5  out of  5
rating by Christopher Shen
"Steven Wang and the staff take the time to explain everything clearly, whether it's helping me understand my auto policy, bundling with home insurance, or making changes to my coverage. This office truly goes above and beyond. It feels like you're working with people who genuinely care, not just about business, but about protecting what matters most to you."
We responded:
"Thank you for your kind words! We're glad Steven Wang and our team could help you feel confident and cared for. We appreciate your trust and look forward to protecting what matters most to you!"
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kira green

August 13, 2025

5  out of  5
rating by kira green
"I just Recently worked with agent Jacky and when I tell You he is absolutely amazing at what he does! A previous agent added a new car to my policy where I was paying a pretty high premium, Jacky took the time and found ways to help me reduce the costly of my monthly premium which is great appreciated ! I would refer anyone to ask for Jacky when working on any policy one has !"
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that Steven Wang and the team have been able to provide clear explanations and personalized support for your insurance needs. Our goal is always to go above and beyond to protect what matters most to you, and it’s wonderful to know that our care and dedication come through. If you ever have any questions or need assistance, please don’t hesitate to reach out. We truly appreciate your trust in us!"
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Paxton Andraos

August 12, 2025

5  out of  5
rating by Paxton Andraos
"Steven is extremely responsive and fair - great to work with him."
We responded:
"Thank you for your kind words! We're glad to hear that Steven has been responsive and fair in working with you. Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need any assistance, we're here to help!"
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SCOTT DUFFNER

August 7, 2025

5  out of  5
rating by SCOTT DUFFNER
"Jacky at Steven Wang - State Farm is always helpful & quick to respond. Excellent service!"
We responded:
"Thanks for the great feedback! Glad Jacky and our team could help quickly. We appreciate your support!"
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Cary Lin

March 15, 2025

5  out of  5
rating by Cary Lin
"Longtime customer who has remained so strictly due to Jacky Yeh who is unique in this field. Fast and sharp support while showing genuine care beyond what's within your policy. Everyone in this office has been great which is a relief when it comes to insurance. You're dealing with people who actually care and listen to you and not just an agent reading off a playbook. They should cast this office in the next State Farm ad with CP3. It would lend it more credibility."
We responded:
"Thank you so much for your kind words and continued loyalty! We're thrilled to hear that Jacky and our team have provided you with exceptional, caring support. Your feedback truly means a lot to us!"
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Santiago De La Rosa

February 28, 2025

5  out of  5
rating by Santiago De La Rosa
"Worked with Jessica Fu to insure my vehicles after switching from another insurance company and she was great. Helped me get the right policy and coverage for my vehicles. Went above and beyond when there were payment & delay issues from main office backlog. Always available and answers all my questions quickly. Recommend you go pay her a visit for your insurance needs."
We responded:
"Thank you for your great review! We're thrilled Jessica helped you find the right coverage and went above and beyond to assist with any issues. We appreciate your recommendation!"
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Erwin Saguinsin

February 14, 2025

5  out of  5
rating by Erwin Saguinsin
"Jessica was amazing. She helped us out with great service. Made the whole process easy. Wish everyone was as wonderful."
We responded:
"Thank you for your kind words! We're thrilled to hear that Jessica provided you with amazing service and made the process easy. We appreciate your feedback and will be sure to share it with her!"
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Stephanie Calvert

February 13, 2025

5  out of  5
rating by Stephanie Calvert
"Jessica did a great job helping me add my newly licensed teen to my policy. The process was easy and I love the fact we did it all over text. My schedule is busy and I don't have much time to talk on the phone."
We responded:
"Thank you for your review! We're glad Jessica made adding your newly licensed teen to your policy easy and convenient through text. If you need any more assistance, feel free to reach out!"
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mickey plastic

February 5, 2025

5  out of  5
rating by mickey plastic
"Jessica Fu is fantastic! She’s friendly, easy to talk to, and really knows her stuff. She made the whole insurance process simple and stress-free, always quick to answer my questions. I feel confident knowing she’s got my back. Highly recommend!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Jessica Fu made your insurance process simple and stress-free. We appreciate your recommendation and will share your kind words with her. If you need any assistance in the future, feel free to reach out!"
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michael mao

February 5, 2025

5  out of  5
rating by michael mao
"Kimberley Huang was prompt and very helpful to give us the insurance quote. We were very happy with her service"
We responded:
"Thank you Michael for the 5 star review!"
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Nicholas Milgram

February 5, 2025

5  out of  5
rating by Nicholas Milgram
"Last week I got into a accident and I didn’t have the greatest insurance so I called State Farm for some quotes and to answer some questions and when I called Jessica Fu answered and helped me answer all my questions and gave me a really good quote and she was very nice and helpful throughout the phone call. I will definitely be contacting Jessica Fu with State Farm great service thank you."
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Jacqueline Dinh

February 2, 2025

5  out of  5
rating by Jacqueline Dinh
"Love Jessica!! Always so helpful with the best attitude!! She is my favorite agent bar none, I have recommended her to all my friends and family!!"
We responded:
"Thank you for your amazing review! We're thrilled to hear how much you love Jessica and appreciate your recommendations. She truly is a gem!"
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C Smead

January 27, 2025

5  out of  5
rating by C Smead
"Audrey helped me to make some changes to our auto coverage, and she made the experience pleasant. She is warm, knowledgeable, and professional, walked me through the changes, patiently answered my many questions, and waited to ensure that I received all correspondence she sent via email. Bonus, the auto quote for a new vehicle was most competitive. I am very happy she is part of the team at Lake Forest."
We responded:
"hank you for your feedback! We're delighted to hear that Audrey made your experience pleasant and informative. Her warmth and professionalism truly shine, and we're glad you found the auto quote competitive. We appreciate your support for our Lake Forest team!"
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Mark E

January 10, 2025

5  out of  5
rating by Mark E
"Jessica at Steven Wang's office is knowledgeable and happy to help. She exemplifies great customer service."
We responded:
"Thank you for your kind words! We're glad to hear that Jessica provided you with excellent service. We appreciate your feedback!"
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Emma Kresser

January 9, 2025

5  out of  5
rating by Emma Kresser
"Great service and prompt service! Thank you Steven and Jessica!"
We responded:
"Thanks for your kind words. We are always happy to assist! "
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Carmen Sherman

January 9, 2025

5  out of  5
rating by Carmen Sherman
"We have been State Farm customers for 50+ years! We transferred to Steven Wang's office and have been impressed with their knowledge and superior service. Jessica Fu recently helped us with reviewing our policies for potential savings. She was very responsive and thorough and provided detailed information so we could make a decision. Super grateful and happy to recommend the team to others! Thank you."
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Steven Wang's office and Jessica's thorough assistance. We appreciate your loyalty over the years and your willingness to recommend us to others. We're here to help anytime!"
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Michael Johnston

January 8, 2025

5  out of  5
rating by Michael Johnston
"Jessica Fu was wonderful. She understood my issues and immediately rectified my insurance file. Great job! She is the best!"
We responded:
"Thank you for your feedback! We're so glad to hear that Jessica was able to assist you effectively and resolve your issues. We appreciate your kind words and will be sure to pass them along to her!"
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Stacy Wiley

January 6, 2025

5  out of  5
rating by Stacy Wiley
"Jessica has been and remains incredibly responsive to all my communications and I Appreciate her rockstar customer service. She's a real hustler 👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dianna Chang

December 24, 2024

5  out of  5
rating by Dianna Chang
"I recommend going to Jessica F. when you have any questions regarding State Farm and what the insurance entails. She is always available to answer my questions, and has great customer service. Call her with any questions, and you would not be disappointed."
We responded:
"Thank you for the great review! We're glad to hear that Jessica has been so helpful and available for your questions about State Farm. She truly provides excellent customer service!"
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annie won

December 21, 2024

5  out of  5
rating by annie won
"Jessica is amazing! She was super patient and explained every detail. You won’t be dissapointed. Very professional! Need insurance? She’s the girl!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica provided you with such a positive experience. Her dedication to helping clients understand their options is truly commendable. If you or anyone else needs assistance with insurance, we’re here to help!"
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Soum

December 10, 2024

5  out of  5
rating by Soum
"I was assisted by Jessica Fu - she is very friendly and professional! I got all my questions answered and she offered great service overall. I definitely recommend her to anyone interested in purchasing an insurance policy."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Jessica provided friendly and professional service. Your recommendation means a lot to us!"
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Alexa Rae Basinillo

December 10, 2024

5  out of  5
rating by Alexa Rae Basinillo
"Jessica was incredible to work with! She saved me money on my auto insurance and made the whole life insurance process simple and stress-free. I couldn’t recommend her more!"
We responded:
"Thank you for your fantastic review! We're so glad Jessica could help you save on auto insurance and make the life insurance process stress-free. Your recommendation means a lot to us!"
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Lj Berger

December 8, 2024

5  out of  5
rating by Lj Berger
"Jessica Fu was awesome. I realized as i was picking up a motorhome rental that I needed it added to my policy. She worked it within minutes! Day before Thanksgiving weekend too. She Saved me $250 independent insurance rental place wanted to charge me. Thank you!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Jessica was able to assist you so quickly, especially during such a busy time. Saving you money while providing excellent service is what we aim for! We appreciate your trust in us and wish you safe travels in your motorhome rental!"