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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cary Lin

March 15, 2025

5  out of  5
rating by Cary Lin
"Longtime customer who has remained so strictly due to Jacky Yeh who is unique in this field. Fast and sharp support while showing genuine care beyond what's within your policy. Everyone in this office has been great which is a relief when it comes to insurance. You're dealing with people who actually care and listen to you and not just an agent reading off a playbook. They should cast this office in the next State Farm ad with CP3. It would lend it more credibility."
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Santiago De La Rosa

February 28, 2025

5  out of  5
rating by Santiago De La Rosa
"Worked with Jessica Fu to insure my vehicles after switching from another insurance company and she was great. Helped me get the right policy and coverage for my vehicles. Went above and beyond when there were payment & delay issues from main office backlog. Always available and answers all my questions quickly. Recommend you go pay her a visit for your insurance needs."
We responded:
"Thank you for your great review! We're thrilled Jessica helped you find the right coverage and went above and beyond to assist with any issues. We appreciate your recommendation!"
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Erwin Saguinsin

February 14, 2025

5  out of  5
rating by Erwin Saguinsin
"Jessica was amazing. She helped us out with great service. Made the whole process easy. Wish everyone was as wonderful."
We responded:
"Thank you for your kind words! We're thrilled to hear that Jessica provided you with amazing service and made the process easy. We appreciate your feedback and will be sure to share it with her!"
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Stephanie Calvert

February 13, 2025

5  out of  5
rating by Stephanie Calvert
"Jessica did a great job helping me add my newly licensed teen to my policy. The process was easy and I love the fact we did it all over text. My schedule is busy and I don't have much time to talk on the phone."
We responded:
"Thank you for your review! We're glad Jessica made adding your newly licensed teen to your policy easy and convenient through text. If you need any more assistance, feel free to reach out!"
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mickey plastic

February 5, 2025

5  out of  5
rating by mickey plastic
"Jessica Fu is fantastic! She’s friendly, easy to talk to, and really knows her stuff. She made the whole insurance process simple and stress-free, always quick to answer my questions. I feel confident knowing she’s got my back. Highly recommend!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Jessica Fu made your insurance process simple and stress-free. We appreciate your recommendation and will share your kind words with her. If you need any assistance in the future, feel free to reach out!"
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michael mao

February 5, 2025

5  out of  5
rating by michael mao
"Kimberley Huang was prompt and very helpful to give us the insurance quote. We were very happy with her service"
We responded:
"Thank you Michael for the 5 star review!"
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Nicholas Milgram

February 5, 2025

5  out of  5
rating by Nicholas Milgram
"Last week I got into a accident and I didn’t have the greatest insurance so I called State Farm for some quotes and to answer some questions and when I called Jessica Fu answered and helped me answer all my questions and gave me a really good quote and she was very nice and helpful throughout the phone call. I will definitely be contacting Jessica Fu with State Farm great service thank you."
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Jacqueline Dinh

February 2, 2025

5  out of  5
rating by Jacqueline Dinh
"Love Jessica!! Always so helpful with the best attitude!! She is my favorite agent bar none, I have recommended her to all my friends and family!!"
We responded:
"Thank you for your amazing review! We're thrilled to hear how much you love Jessica and appreciate your recommendations. She truly is a gem!"
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C Smead

January 27, 2025

5  out of  5
rating by C Smead
"Audrey helped me to make some changes to our auto coverage, and she made the experience pleasant. She is warm, knowledgeable, and professional, walked me through the changes, patiently answered my many questions, and waited to ensure that I received all correspondence she sent via email. Bonus, the auto quote for a new vehicle was most competitive. I am very happy she is part of the team at Lake Forest."
We responded:
"hank you for your feedback! We're delighted to hear that Audrey made your experience pleasant and informative. Her warmth and professionalism truly shine, and we're glad you found the auto quote competitive. We appreciate your support for our Lake Forest team!"
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Mark E

January 10, 2025

5  out of  5
rating by Mark E
"Jessica at Steven Wang's office is knowledgeable and happy to help. She exemplifies great customer service."
We responded:
"Thank you for your kind words! We're glad to hear that Jessica provided you with excellent service. We appreciate your feedback!"
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Emma Kresser

January 9, 2025

5  out of  5
rating by Emma Kresser
"Great service and prompt service! Thank you Steven and Jessica!"
We responded:
"Thanks for your kind words. We are always happy to assist! "
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Carmen Sherman

January 9, 2025

5  out of  5
rating by Carmen Sherman
"We have been State Farm customers for 50+ years! We transferred to Steven Wang's office and have been impressed with their knowledge and superior service. Jessica Fu recently helped us with reviewing our policies for potential savings. She was very responsive and thorough and provided detailed information so we could make a decision. Super grateful and happy to recommend the team to others! Thank you."
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Steven Wang's office and Jessica's thorough assistance. We appreciate your loyalty over the years and your willingness to recommend us to others. We're here to help anytime!"
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Michael Johnston

January 8, 2025

5  out of  5
rating by Michael Johnston
"Jessica Fu was wonderful. She understood my issues and immediately rectified my insurance file. Great job! She is the best!"
We responded:
"Thank you for your feedback! We're so glad to hear that Jessica was able to assist you effectively and resolve your issues. We appreciate your kind words and will be sure to pass them along to her!"
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Stacy Wiley

January 6, 2025

5  out of  5
rating by Stacy Wiley
"Jessica has been and remains incredibly responsive to all my communications and I Appreciate her rockstar customer service. She's a real hustler 👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dianna Chang

December 24, 2024

5  out of  5
rating by Dianna Chang
"I recommend going to Jessica F. when you have any questions regarding State Farm and what the insurance entails. She is always available to answer my questions, and has great customer service. Call her with any questions, and you would not be disappointed."
We responded:
"Thank you for the great review! We're glad to hear that Jessica has been so helpful and available for your questions about State Farm. She truly provides excellent customer service!"
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annie won

December 21, 2024

5  out of  5
rating by annie won
"Jessica is amazing! She was super patient and explained every detail. You won’t be dissapointed. Very professional! Need insurance? She’s the girl!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica provided you with such a positive experience. Her dedication to helping clients understand their options is truly commendable. If you or anyone else needs assistance with insurance, we’re here to help!"
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Soum

December 10, 2024

5  out of  5
rating by Soum
"I was assisted by Jessica Fu - she is very friendly and professional! I got all my questions answered and she offered great service overall. I definitely recommend her to anyone interested in purchasing an insurance policy."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Jessica provided friendly and professional service. Your recommendation means a lot to us!"
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Alexa Rae Basinillo

December 10, 2024

5  out of  5
rating by Alexa Rae Basinillo
"Jessica was incredible to work with! She saved me money on my auto insurance and made the whole life insurance process simple and stress-free. I couldn’t recommend her more!"
We responded:
"Thank you for your fantastic review! We're so glad Jessica could help you save on auto insurance and make the life insurance process stress-free. Your recommendation means a lot to us!"
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Lj Berger

December 8, 2024

5  out of  5
rating by Lj Berger
"Jessica Fu was awesome. I realized as i was picking up a motorhome rental that I needed it added to my policy. She worked it within minutes! Day before Thanksgiving weekend too. She Saved me $250 independent insurance rental place wanted to charge me. Thank you!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Jessica was able to assist you so quickly, especially during such a busy time. Saving you money while providing excellent service is what we aim for! We appreciate your trust in us and wish you safe travels in your motorhome rental!"
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Joanna Chang

December 7, 2024

5  out of  5
rating by Joanna Chang
"I was recommended to State Farm from a friend, specifically Jessica. Since the introduction, I have been reaching out to Jessica Fu from State Farm Insurance for quotes, over the phone to inquire about various insurance-related questions. Jessica has been so helpful and has provided me exceptionally professional and patient responses. She has offered helpful advice that was genuinely in my best interest, which is something I appreciate. I am very grateful for her and her service. Thank you, Jessica, for your dedication and knowledge!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Jessica. She truly embodies the dedication and professionalism we strive for. Your gratitude means a lot to us, and we’re glad to have you as part of the State Farm family!"
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Roxanne T

December 4, 2024

5  out of  5
rating by Roxanne T
"Jessica is amazing! She patiently provided me with multiple quotes and ensured that I got the best deal possible for all three cars in our household. Thank you, Jessica, for going above and beyond. I would recommend her services to everyone I know."
We responded:
"Thanks a ton for the awesome shoutout! We're so glad Jessica could help you snag the best deals on your cars. We appreciate your recommendation and can’t wait to help your friends too!"
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inez torres

November 26, 2024

5  out of  5
rating by inez torres
"I want to thank Jessica Fu for her great service and support to me when I felt alone and in need of help after my accident. I have known her for a couple years now after helping me choose the right policy for me. She’s always well informed and ready to help. Her passion and charisma goes along way when you’re looking for the right insurance agent."
We responded:
"Thanks for the review and glad Jessica was able to help regarding your accident. Don't hesitate to reach out to us more if you have any questions or concerns! "
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Jack Thomas

November 25, 2024

5  out of  5
rating by Jack Thomas
"Jessica is fantastic! She called me at the time I requested, worked closely with me to make sure all my needs were fully addressed, and guided me through the process of getting me finalized with all my paperwork. She also gave me a follow up call to let me know the process is complete. I would highly recommend her for all your insurance needs!"
We responded:
"Thanks for your awesome review for Jessica. Glas she was able to help you for all your needs! Thanks for choosing State Farm. "
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Jowie Anne

November 23, 2024

5  out of  5
rating by Jowie Anne
"Jessica was super helpful in my inquiries about everything. She was very nice and professional, if you need any insurance advice she’s great!"
We responded:
"Thanks for the awesome shoutout! 🎉 We're thrilled Jessica was your insurance superstar! If you have more questions, she's just a call away!"
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Janet

November 23, 2024

5  out of  5
rating by Janet
"Jessica is such a sweetheart! Absolutely loved having her answer all my questions and work with me in finding everything I needed."
We responded:
"Thanks for the love! 🎉 We’re thrilled Jessica made your experience fun! Reach out anytime!"